1. Introduction
BrightPeak Energy (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are based at Deansgrange Business Park, Blackrock, Dublin, Ireland, and operate in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988 to 2018.
2. Information We Collect
We may collect the following personal information:
- • Name, email address, phone number, and postal address when you contact us or request a quote
- • Property details including Eircode, property type, and energy usage information
- • Technical data such as your IP address, browser type, and device information
- • Usage data about how you interact with our website
- • Cookie data as described in our Cookie Policy
3. How We Use Your Information
We use the information we collect for the following purposes:
- • To provide quotes, arrange site surveys, and deliver our solar installation services
- • To assist with SEAI grant applications on your behalf
- • To communicate with you about your enquiry, project, or aftercare
- • To improve our website and services
- • To comply with legal and regulatory obligations
4. Legal Basis for Processing
We process your personal data on the following legal bases: consent (when you submit a contact form or request a quote), contractual necessity (to provide our services), legitimate interests (to improve our services and communicate with you), and legal obligation (to comply with tax, safety, and regulatory requirements).
5. Data Sharing
We do not sell your personal data. We may share your information with: SEAI for grant applications, finance providers for finance applications (with your consent), and regulatory bodies as required by law. All our installers are directly employed — we do not use sub-contractors.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. Typically, customer records are retained for 7 years after the completion of services.
7. Your Rights
Under GDPR, you have the following rights:
- • Right to access your personal data
- • Right to rectification of inaccurate data
- • Right to erasure (“right to be forgotten”)
- • Right to restrict processing
- • Right to data portability
- • Right to object to processing
8. Supervisory Authority
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Data Protection Commission (DPC), Ireland's supervisory authority for data protection. You can contact the DPC at dataprotection.ie.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: info@brightpeak-energy.com or call +353 1 207 0006.
This policy was last updated in January 2025. We may update this policy from time to time. Any changes will be posted on this page.